Yumi: 24/7 Customer Service Concierge
Yumi AI is the best automated customer service assistant, built to handle automated customer support across chat, email, and tickets with speed, intelligence, and empathy. As a frontline artificial intelligence agent for customer service, Yumi streamlines workflows for support teams and acts as a reliable AI call center solution for growing businesses.
A smart AI powered support agent that handles both user facing and internal support ensuring every interaction is fast, helpful and fully documented.
Key Features
Who is Yumi
for?
for?
SMEs
Startups & lean teams
Webapps and SaaS platforms
Founders & product teams
Yumi vs
Traditional Chatbots
Traditional Chatbots
Smarter Routing – Escalates to the right person or team no dead ends
Priority-Aware – Ranks and tags issues by urgency and impact.
Structured Input – Collects user context and issue details before escalating.
Auto-Fill Forms – Prepares support requests so users only need to review and confirm..
Deep Integration – Works with internal tools to keep records and statuses organized.
Yumi vs
Human Only Support Teams
Human Only Support Teams
Always On – Zero downtime, instant replies at any hour.
Scalable – Handles 100s of enquiries without bottlenecks.
Cost-Effective – Reduces headcount needs for repetitive tasks.
Data Driven – Her logs help refine support workflows and identify weak points.
Get Started With Yumi
Try Out Yumi
Test Yumi right from our Help section she handles live chats, form fills, and real-time support.Want more? Try a version you can train with your own data, then book a demo to explore her full power.
FAQs (Frequently Asked Questions)
How is Yumi AI different from regular customer service chatbots?
Can Yumi AI replace a traditional customer support team?
What is subscription like for Yumi?